Front Line Guest Service Training - Hospitality the Little Traverse Way - May 23, 2018Name: Front Line Guest Service Training - Hospitality the Little Traverse Way - May 23, 2018Date: May 23, 2018Time: 12:30 PM - 3:30 PM EDTWebsite: http://www.hospitalitylt.comRegistration: Sorry, registration for this event has been closed.Event Description:Get your staff ready for the busy summer season with Guest Service training.
Hospitality the Little Traverse Way Training is designed to be a low-cost, comprehensive program to teach front-line staff the fundamentals of exceeding guests' expectations while giving them a greater understanding of the Hospitality the Little Traverse Way Service Culture.
The curriculum was designed by Bill Quiseng of Bill Quiseng / Deliver the World's Best Customer Experience and supported by the partnering agencies of Hospitality the Little Traverse Way.
This training opportunity is for business owners, managers, or front-line staff to teach guest service fundamentals that have been practiced in the Little Traverse Bay region for more than 100-years. Attendees will learn the history of the hospitality culture in our region followed by a three-step process that will inspire them to elevate their service approach to something that is extraordinary...or even priceless! The training is perfect for all businesses and just in time for the upcoming summer season.
The cost is just $20 per person. Pizza buffet will start at 12:30 p.m. with the program concluding at about 3:30 p.m.
Pre-registration is required and should include the names, with correct spelling, of your staff members who will be attending the program. Registration will close Monday, May 21st at 5 p.m.
2019 Youth Art Show
Crooked Tree Arts Center
April 13th - May 11
An invitational exhibition, “Here and There” considers themes of place in time through three unique bodies of photographic work. Cameras have long been used to capture and preserve the world around us; the artists included in this exhibition photograph their surroundings in order to tell unique, personal, and unexpected narratives. Topics such as privacy, technology, beauty, and the environment are explored in this exhibition through images of varied landscapes.Artwork created by Char-Em ISD and home school students, Kindergarten through Grade 12, will be on display during the Youth Arts Festival.