Front Line Guest Service Training - Hospitality the Little Traverse Way - May 23, 2018Name: Front Line Guest Service Training - Hospitality the Little Traverse Way - May 23, 2018Date: May 23, 2018Time: 12:30 PM - 3:30 PM EDTWebsite: http://www.hospitalitylt.comRegistration: Sorry, registration for this event has been closed.Event Description:Get your staff ready for the busy summer season with Guest Service training.
Hospitality the Little Traverse Way Training is designed to be a low-cost, comprehensive program to teach front-line staff the fundamentals of exceeding guests' expectations while giving them a greater understanding of the Hospitality the Little Traverse Way Service Culture.
The curriculum was designed by Bill Quiseng of Bill Quiseng / Deliver the World's Best Customer Experience and supported by the partnering agencies of Hospitality the Little Traverse Way.
This training opportunity is for business owners, managers, or front-line staff to teach guest service fundamentals that have been practiced in the Little Traverse Bay region for more than 100-years. Attendees will learn the history of the hospitality culture in our region followed by a three-step process that will inspire them to elevate their service approach to something that is extraordinary...or even priceless! The training is perfect for all businesses and just in time for the upcoming summer season.
The cost is just $20 per person. Pizza buffet will start at 12:30 p.m. with the program concluding at about 3:30 p.m.
Pre-registration is required and should include the names, with correct spelling, of your staff members who will be attending the program. Registration will close Monday, May 21st at 5 p.m.
Hayrides around Pond Hill Farm
Pond Hill Farm
Saturday and Sunday
May 26 - Oct 28
Enjoy weekend hayrides around Pond Hill Farm every Sat. & Sun. from 12-3 p.m. Ride wanders around our pastures, vineyard, forest, fields, and swamp and makes a stop at the trout pond to feed the fish! $4 per person. Kids 2 and under free! Find out more at www.pondhill.com
Woven Together: The Fiber Work of Sherri Smith @CTAC
Crooked Tree Arts Center
Aug. 25 - Nov. 17
For nearly 50 years, fiber artist Sherri Smith has been impacting and influencing the field of fiber arts around the world. Smith’s artwork came to prominence after being included in the 1969 groundbreaking exhibition, Wall Hangings, at the Museum of Modern Art in New York City. In addition to exhibiting her work in museums and galleries across the US and abroad, Smith went on to develop the University of Michigan Stamps School of Art and Design’s fibers program. Now, after four decades of dedicated service to the University, Smith will retire from the Stamps School at the end of the Winter 2018 semester.
Smith’s exhibition features work from her most recent series, Astronomy, which is concerned with science and - at times - mathematics. Inspired by NASA images made by space missions and telescopes, old astronomy drawings, and lunar maps, Smith’s work is a celebration of our ultimate explorations.
Woven Together: The Influence of Sherri Smith @CTAC
Crooked Tree Arts Center
Aug. 25 - Nov. 17
Fiber artist Sherri Smith’s influence has reached near and far thanks to her extensive exhibition history, publications, and 40 years of teaching at the University of Michigan’s Penny W. Stamps School of Art and Design. This complementary exhibition highlights the work of 14 artists who earned their MFA degrees under Sherri Smith. The exhibition includes unique examples of contemporary fiber and fiber-inspired works from artists working across North America. Weaving, sculpture, video, printed textiles, and mixed media assemblages will be on display.
David Brackett, Deborah Carlson, Linda Duvall, Marianne Fairbanks, Geary Jones, Mary Ann Jordan, Janice Lessman-Moss, Sue Moran, Robin Muller, Kate Pocrass, Marianetta Porter, Denise Samuels, Jenny Schu, and Sheri Simons.
Safe Home Harvest Food and Supply Drive
Women's Resource Center Locations
Nov. 1 - Dec. 31
Women's Resource Center of Northern Michigan's (WRCNM) Harvest Food and Supply drive supports survivors and their children seeking refuge from domestic abuse at the Safe Home. Last year, the Safe Home provided families 3,000 nights of shelter, 9,000 meals and all daily needs at no cost. Donations of non-perishable foods, household supplies, personal care items, grocery gift cards and financial contributions help make the Safe Home feel like ‘home’ for many families utilizing these vital services.
Harvest Food and Supply Drive donation locations: WRCNM main office at 423 Porter Street, Petoskey; Gold Mine Resale Shops, Petoskey; and WRCNM offices in Cheboygan, Gaylord and Mancelona. The Safe Home Needs List is online at wrcnm.org. For more information, call (231) 347-1572.