The Service Effect

Welcome to our premier service training program!

At the core of our program is the mission to elevate the service culture of the Little Traverse Bay Region, ensuring that our guests not only have memorable experiences but are compelled to return again and again. Empower your staff to become ambassadors of your business and the region as a whole, equipped with the skills and mindset to make a lasting impact on every guest interaction.

This exciting training opportunity is designed to equip your team with the tools they need to uphold our commitment to exceptional service. Through interactive learning and practical exercises, your staff will refine their service skills, deepen their understanding of guest needs, and cultivate a culture of hospitality excellence.

Invest in this cost-effective training session and unlock the potential of your team to exceed guest expectations. Together, let's create unforgettable experiences that keep our guests coming back for more