Hospitality The Little Traverse Way

Mission and Vision

Hospitality the Little Traverse Way is a partnership of eleven businesses and organizations from Petoskey, Bay Harbor, Boyne City and Harbor Springs, Michigan.  The mission of this program is to elevate the service culture of the Little Traverse Bay Region so that our guests continue to return again and again.  

To carry out the mission, the program is carried out in three parts:
  • Staff Training on the fundamentals of guest relations while reinforcing the area’s high standards for guest services
  • Recognizing those businesses who regularly exceed their guests’ expectations
  • Engage the community as a whole in the practice of welcoming and assisting our guests

Learn more about Hospitality the Little Traverse Way

Hospitality The Little
Traverse Way Partners

  • Petoskey Regional Chamber of Commerce
  • Petoskey Area Visitors Bureau
  • North Central Michigan College
  • Harbor Springs Area Chamber of Commerce
  • Boyne Area Chamber of Commerce
  • Downtown Petoskey
  • Odawa Casino
  • Bay Harbor
  • Boyne Resorts
  • Stafford's Hospitality
  • Wine Guys Restaurant Group

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