Condo Association Property Superintendent

Overview:

Trout Creek Resort & Condominiums is a year-round resort nestled in the beautiful Harbor Springs-Petoskey region of Northern Michigan. We are home to 150 condominiums and 14 home sites, with top-tier amenities including indoor and outdoor pools, tennis and pickleball courts, a clubhouse and conference center, playgrounds, scenic trails, and tranquil surroundings.  Trout Creek also boasts its own Rental Management Company, which serves nearly 60 Co-Owners who elect to short-term-rent their Condo Units, making it a premiere resort destination for year-round vacationers.

We are currently seeking an experienced, hands-on Property Superintendent to lead our maintenance operations, manage critical infrastructure (water/wastewater systems), and ensure the overall upkeep and functionality of our buildings and grounds.
 
Primary Responsibilities:

1. Directly supervising maintenance and night watch staff, including hiring, scheduling, training, and hands-on project leadership.
2. Develop, plan, and execute short and long-term facility & building maintenance plans to ensure reliable, cost-effective operations. Plus, manage to Reserve Planning & Spending as lead by the General Manager.
3. Monitor expenses and ensure all related projects and tasks are completed within budget, with oversight from the General Manager. 
4. Support the General Manager in developing annual maintenance budgets for line items under the Property Superintendent’s responsibility, while identifying opportunities for cost savings without compromising quality.
5. Overseeing maintenance and regulatory compliance of the Drinking Water Distribution Systems, in conjunction with the General Manager. Including:
   1. Making sure daily flow and hour readings are recorded.
   2. Coordinate necessary water samples and their shipment to the testing laboratory.
   3. Ensure testing of Chlorine levels in the water supply is done weekly and adjusting/maintaining as needed.
   4. Paying attention to how the system operates, performing regular inspections and preventative maintenance to minimize large scale problems from happening.
   5. Flush system periodically and operating all system valves to ensure good working order.
   6. If possible, the Property Superintendent would do the work needed to become a drinking water operator licensed by the Michigan EGLE.
6. Overseeing maintenance and regulatory compliance of the Wastewater Systems with support from with the General Manager. Including:
   1. Making sure weekly flow readings are logged and reported.
   2. Coordinate taking of weekly samples and their shipment to the testing laboratory.
   3. Ensure the system is inspected, tested, and serviced regularly to maintain compliance, safety and proper operations (system includes sewer tanks, secondary treatment tanks, aerobic generators, pump systems, and drain fields).
   4. Inspecting the drain fields, treatment sites, and the operation of the systems in order to spot trouble before it becomes a big problem.
   5. Oversee monitoring wells to ensure they are properly maintained and accessible for sampling and testing.
7. Managing seasonal services including groundskeeping, landscaping, snow removal, and recreational facility upkeep.
8. Oversee maintenance and coordinating repairs for all equipment, pools, hot tubs, buildings, fleet vehicles, and roadways.
9. Facilitate contractor coordination, construction projects, vendor relationships, and bidding processes with input and oversight from General Manager.
10. Communicating with unit owners, responding to concerns, and improving property satisfaction.
11. Coordinating staff resources with the Rental Manager to support unit readiness and guest satisfaction.
12. Tracking employee hours and schedules. Plus, review and submit time sheets to General Manager for processing of payroll.

• 3 - 5 years of experience in property, facility, or maintenance supervision; construction trade experience strongly preferred.
• Strong knowledge of HVAC, plumbing, electrical, landscaping, pools/spas, and general contracting.
• Experience with drinking water distribution and wastewater treatment systems is strongly desired. Otherwise, a strong willingness to learn.
• Demonstrated experience leading teams, working hands-on, and managing multiple projects simultaneously.
• Proficiency in vendor management, budgeting, inventory oversight, and safety compliance
• Excellent interpersonal skills with the ability to work with contractors, co-owners, and staff
• Tech-savvy and capable of basic reporting, time tracking, and email communication

• Valid driver's license; CDL a plus.
• Successfully pass a background check, a drug screening, and possess a clean driving record.
• Ability to operate maintenance equipment and lift 50 lbs. or more.
• Willingness to work outside in varying weather conditions.
• On-call availability for address after-hour emergencies and urgent property issues.

• This position requires a combination of office-based work (scheduling, reporting) and fieldwork (site inspections, staff coordination).
• Occasional participation in physical tasks, such as overseeing snow removal or assisting with larger projects, may be required.
• Early morning, some weekends and holiday availability may be required as prearranged.
• Meet weekly with other company managers and participate in monthly Board Meetings.

• Competitive salary based on experience and merit
• Retirement Plan with matching
• Health Insurance
• Paid Time-off
• Earned Sick Time
• Cell phone and vehicle reimbursements
• A friendly, team-oriented work environment
• Year-round employment in a beautiful Northern Michigan setting